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    The Do’s and Don’ts of Selling Gold Online

    Selling gold online can be convenient when you use a reputable buyer and keep everything documented. This guide shares practical do’s and don’ts so you can compare routes and get a clear, itemised written quote before you decide.

    Like many other real world services, selling gold is now no longer restricted to the high-street. At Cheshire Gold Xchange we offer both options to sell gold online, or sell to us in person at our Warrington store. Selling gold online has become a quick and convenient way for you to sell your unwanted gold jewellery, gold coins, and other gold bullion. The internet provides a safe, discreet and secure way for you to sell your precious metals when choosing the right gold buyer!

    It can be overwhelming when browsing your Google search results for the 'highest gold prices online', there are many companies offering an online gold buying service and choosing the right one can be a daunting task. This article will provide a quick guide on some of the key factors to consider when choosing an online gold buyer.

    The Do's

    Do Your Research

    Your gold is a precious metal that may be of high value. Before coming to the final decision to sell your gold for cash it's important to carry out some research.

    Start by verifying the business: look for a full trading name/limited company name, street address and landline, then check Companies House, recent independent reviews and (optionally) a trade-body membership. Read the small print or terms and conditions before requesting a postal pack. You want to check for insurance level, returns policy/fees if you decline, and when the final payment is made.

    Understand how quotes are formed: offers are based on tested carat (purity) and weight, with a per-gram rate referenced to a market benchmark (e.g., the LBMA Gold Price). It's good idea to check the current gold spot price before you begin comparing quotes. Remember, the gold spot price represents pure 24ct gold. Insist on a written, itemised quote showing carat, weight, per-gram rate and the price reference used, and ask how items are tested (e.g., XRF) and weighed (legal-for-trade scales). Compare like-for-like quotes on the same day and choose the route you’re most comfortable with.

    We would always recommend to choose an online gold buyer who displays their gold pricing on their website, be cautious not to mistake the spot price for the price paid per gram. Some buyers will also offer weight based pricing so be sure to check the price for your specific weight.

    Understand The Online Selling Process

    It's important you understand the online gold selling process of buyer in question. The process usually involves sending out a prepaid envelope to the seller for them to post their gold back to the buyer. There are important details to confirm, including what value your items are insured for, if the postage charge deducted from the final offer, weight limits, and what is the process for returning the gold to you if you are not happy with the offer.

    At Cheshire Gold Xchange we offer one of the highest insurance levels online at £2,500 per pre-paid envelope. We are also transparent with our customers and advise £9 is deducted from the final offer to cover postage. Once your gold jewellery, coins, and bullion is received, your items will be assessed, and an offer will be made. Ensure you understand each step, from postage to payment, to avoid any unnecessary surprises or hidden fees.

    Package Your Gold Securely

    One of the obvious risks of sending your gold by the post is the potential for it to be damaged in transit. It's important to follow all the instructions provided by the online buyer to ensure your gold is protected from any potential damage.

    We send a pre-paid envelope along with a second padded envelope to place your gold inside.

    Keep Your Paper Trail

    It is very important to document everything. Photograph your items before posting and keep the Post Office receipt and tracking number. This receipt is crucial in case of disputes with Royal Mail if your package is lost or damaged in transit.

    The Don'ts

    Don't Fall For Gimmicks

    Be cautious of “spot price” or “above spot” claims for scrap gold. Physical handling, testing and business costs mean offers usually differ from the spot price. This may be misleading information, and an attempt to lure you into sending your gold to the buyer, then lowball you once they have possession of your gold. Stick with reputable gold buyers who offer transparent and realistic pricing.

    Don't Ignore Reviews

    Reviews should form a critical part of your decision making when deciding who to post your gold to. Avoid companies with a history of poor customer service or disputes over valuation and payment. A reputable online scrap gold buyer will have a track record of satisfied customers. It's important to note there may be the odd disgruntled customer who may have thought their gold was worth more than it actually was, but you should look for an overall satisfied review summary.

    Don't Miss The Fine Print

    Before requesting your gold selling pack it's important you check through the gold buyers small print. Read through the terms and conditions carefully and look for their policies on returning your gold if you're not happy with the offer, the insurance cover during postage and polices of reversing a transaction if you have already approved the offer, and any hidden fees.

    At Cheshire Gold Xchange we will return your gold free of charge if you are not happy with our offer, we offer a fully insured to the value of £2,500 inward postage service, a small £9 deduction is made from your final offer. We have no other fees attached to our gold selling process.

    Take Your Time To Decide

    Don't feel pressured to accept the first offer you receive and don't be afraid to negotiate with the buyer. Take your time to consider the cash offer for your gold and consult with friends or family if needed. Remember, once you sell your gold, reversing the transaction may not be possible as often your gold is sent for melting almost immediately.

    Conclusion

    Selling gold online can be simple and secure when it’s well documented. Use current, like-for-like quotes that show tested carat, weight and the market reference used. If you’d like our no-obligation assessment, request a Free Insured Postal Pack or visit our Warrington store.

    Sell Your Gold Online Today

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