All FAQs (Helpie FAQ)

Sometimes. Premiums above scrap can apply to:

(1) genuine period pieces with historical significance and original workmanship/maker’s marks

(2) high end designer items (e.g., Cartier, Tiffany, VCA) with proof of authenticity

(3) heavily gem-set pieces with natural, high-quality stones such as diamonds.

We pay very high, spot-linked rates for metals, so our offer can often beat the niche "resale" quotes after fees such as auction costs. If we think a collector premium applies, we’ll flag it and advise the best route (e.g. specialist dealer), or provide a bespoke offer. We always recommend getting a couple of comparison quotes before you decide to sell.

Precious metal prices are trading at record highs in 2025, with price records being broken for gold and silver. Spot prices move every minute while the markets are open. The prices are driven by global demand, supply and currency movements. As we peg all our offers to the live spot price and refresh the prices displayed on our website every five minutes, you’re guaranteed to receive an accurate, up to date, and true market value for your jewellery.

Ultimately, the right moment to cash in comes down to your personal circumstances and motivations. However, when prices sit at or near all time highs, it’s rarely a bad time to unlock the value in jewellery you no longer wear.

If you live close to the Cheshire area you can get quick money for your gold in person at our Warrington store and receive on the spot payment. If you are located further away but still wish to make use of our unrivalled expertise and reputation for fairness, you can post your gold to us from the comfort of your home. Our insured and trusted online gold selling system makes selling your gold from home as quick and easy as it should be. Why settle for less when the solution you need is already waiting for you?

The payment you receive for selling gold, will depend on numerous factors. Some of the factors that can influence the value of your gold are; weight, purity, and current gold spot price. Your gold will be valued depending on its weight, and its gold content measured in carats. You can view the current scrap gold prices per gram for each gold purity level on the Cheshire Gold Xchange website.

The gold price continues to rise consistently, whether or not now is a good time to sell your gold may be down to personal circumstances but the price has already reached all-time highs in 2024. If you have been waiting to sell for the highest price, now is the perfect time. The beauty of gold is that it maintains its value consistently over time and can be quickly and easily sold for cash today. If you get a valuation from us but want to consider holding your gold for longer to see if it becomes even more valuable, we will never pressure you into selling it to us. Gold is an excellent store of value and can be sold quickly for cash at any time depending on when your financial circumstances require it.

9 Carat gold contains 37.5% pure gold, but it’s important to note that the gold price fluctuates daily. Just as the price of petrol varies at the pump, so does the cost of gold. There are many factors that go into determining the current global price of gold, but the key point is to come to an expert team who will be transparent and upfront about what is currently happening in the market. We display all our gold pricing per gram on our homepage and via our gold price calculators, and are updated daily. If you would like to know how much you can sell 9ct scrap gold for today, then please check our gold price calculator.

Once you have agreed the sale of your gold, all our gold is sent for melting. The scrap gold we purchase via our online customers is recycled to be used in new jewellery and other commercial purposes. Give your gold a new life and recycle with Cheshire Gold Xchange!

If you have agreed our offer, you will be offered the option to drop your Rolex off at our office in Cheshire, or arrange for us to collect your watch from you. In both circumstances you will be paid immediately, either by instant bank transfer or cash payment on lower value watches.

Generally speaking, a Rolex watch customised by a third party will damage the value of the watch. If the customisation is reversable, and you have all the original parts this may have little impact on the price offered for your timepiece. We will purchase customised watches where any changes can be reversed back to factory condition.

Your Rolex model number is located on your warranty card or warranty papers. Rolex model numbers are usually numeric, but may have some letters after the number. Some examples of model numbers are: 16233, 16610, 126233, 126710, 126610LN. If you are trying to sell a watch without papers, please get in touch with us if you need any help locating your model number.

Yes, we will consider the purchase of a Rolex Watch in any condition. Whether your watch is not ticking, has been water damaged, or is not working correctly, we will provide you with a competitive purchase price.

Yes, you can sell your Rolex watch without the original papers. Please note this will have an impact on our final valuation.

Its easy to sell a Rolex at Cheshire Gold Xchange, you will first need to complete to valuation form adding your watch details, or give us a call. We will process your valuation request same day and send a cash offer for your watch via email. If you agree to our offer we will arrange for you to drop the watch off to us, or arrange collection of your watch. In both situations you will receive instant payment for your Rolex.

If we collect your Rolex watch from you, we will inspect the watch on collection and provide immediate bank transfer payment. If you are able to drop your watch off at our Warrington office, you can also benefit from instant payment.

We do not charge any fees at any point of our Rolex buying transaction. You can request your Rolex valuation without charge, and without any obligation to go ahead with the sale.

Yes, we will buy all brand new and pre-owned Rolex watches. We will always maintain customer confidentiality on the purchase of new and pre-owned watches.

At Cheshire Gold Xchange we prioritise our customers confidentiality and security. We will offer three options for you to get your watch to us; drop off out our secure office location, arrange collection from your home, or you can post your watch to us. All payments are completed via bank transfer or smaller payments via cash or bank transfer meaning you can sell your watch with complete peace of mind.

Typically, we do not pay out on gemstones, only the precious metal value. Nonetheless, if they hold any sentimental value to you and you wish to retain them, we advise removing them before sending your gold to us. Many customers recycle gems to be featured on a new piece of jewellery.

We're a family-run business with over 15 years on the high-street. We take great pride in delivering trustworthy, fast, and premium gold selling services. Our commitment to transparency ensures that we publicly display all our current scrap gold prices online, leaving no room for unexpected surprises or misleading claims.

No, a printer is not required to sell your Gold online to us. Everything you need will be included in the Gold selling pack.

If you are not satisfied with our offer, we can return your Gold to you via Royal Mail Special Delivery. Please be aware once you accept our offer and payment is made we are unable to cancel the transaction as your Gold will be sent for refining/melting.

This is not a problem, we can identify the exact purity of your metals via testing and provide your a valuation based on the purity.

Yes, as long as the total estimated scrap value of your Gold is below £2,500. You can send any mixture of purity as we will analyse the items individually once received.

Once we have your Gold delivered to us, we will have a valuation sent to you by email same working day. If you approve our valuation we will have a bank transfer payment made to you within 1 working day of approval.

Yes, each Royal Mail special delivery mailing bag is insured to the value of £2,500. If you think your items are valued over this please order multiple selling packs.

Yes, if you are able to visit us at our Warrington location with your Gold we can have you paid on there and then. No appointments are needed, please see our opening times.

Yes, if you wish to sell platinum, palladium or silver we can provide you with just as competitive pricing as we do for gold. Please contact us, or visit our store with your items. Please note we can not currently accept these metals through our Sell Gold Online service, we welcome you to pay us a visit in-store so that we can guide you through everything you need to know. As our online services continue to expand, we look forward to updating you in the months ahead.

Yes, we want to make selling your gold as easy and hassle free as possible. Send your gold jewellery and scrap Gold to securely to us free of charge. Request your Gold Pack now, and sell your old gold online by completing our request form. We will send out an insured prepaid postage bag to securely send your items to us. Read more on our Cash For Gold online page and get a step-by-step set of instructions that show you how easy it is to sell unwanted gold online.

For selling in person, some transactions will require you to present your ID — these are largely dependent on the transaction value. We recommend all customers bring ID with them as this will prevent delays in processing your payment. If in doubt, bring your driving license or passport with you to save yourself a return trip.

We buy gold in any condition, regardless of its current state. Your items are valued based on purity and weight, so the condition of your jewellery, coins or bars does not matter and is not something you should be concerned by. It’s the underlying quality of the metal that determines the value, not simple cosmetic issues or the need for a little extra cleaning.

You are under no obligation to sell your gold to us and our team will never attempt to persuade you to do so. We’re here simply to tell you what your gold is worth and make an offer that is both fair and competitive. If you choose to keep hold of your gold and then get it revalued at a later date, we will freeze our quote for you for 3 days, allowing you time to make a decision.

We can provide a rough price estimate for your gold or silver over the phone so that you can better understand your options. Please note that prices discussed over the phone are merely a guide and that we cannot guarantee a specific price until your items have been evaluated in person. This is to ensure you get an offer that reflects the true value of your gold, all so you don’t end up selling it for less than it is actually worth.

Appointments are not required when you want to sell your gold quickly and efficiently in-store. If you prefer having a date in the diary, simply pick up the phone and give us a call to schedule an appointment with a member of our team at your convenience. We’re here to make selling your gold as simple as it should be.

In-store valuations can result in on the spot bank transfer or cash offers, allowing you to walk out the door with considerable boost to the household budget. And if you are selling your gold online, we aim to have a bank transfer paid within 1 working day of approving our offer. It’s all about making selling gold as quick, easy, and stress-free as it should be.

How long it takes to have your items valued at our store will depend on how many unique items you have and if the items are hallmark stamped. As an example, if you bring in one hallmark stamped gold ring, we can calculate a price for you within a couple of minutes. Items that are not hallmark stamped may require further testing. The purity testing process can take around 3-5 minutes. If you have multiple items that need testing then please allow for additional time.

The value of your gold and the cash offer you receive will vary daily and will depend upon the gold price on the day. The purity of the gold (18 Carat, 24 Carat, etc.) will also be taken into consideration so that we can give you the most competitive gold price right there and then. To make sure you get exactly what your gold is worth, we weigh, test the purity, and actively monitor the global gold price to provide you with the best cash offer. To ensure you don’t feel rushed or under pressure, the offer will remain fixed for a 3-day minimum period. Perfect when you want to be able to secure the best price for your gold in a way that works for you. This will allow you time needed, to make a decision on the offer. You can use our gold price calculator to get an estimate of your gold's value.